FAQS

GENERAL FACTS

 
Before Using: Shampoo and condition your hair extensions prior to installing.

When washing your hair extensions do not massage or twist the hair

After washing, allow to air dry (don’t roll or rub hair into a towel)


Styling:
2-3 bundles are needed for a full weave depending on desired fullness. 22" and
longer require 3 bundles for a full weave.


EXCHANGES and REFUNDS 

No exchanges or refunds. Due to the hygienic nature of the product. Once shipment is placed or hair is purchased at the store we cannot accept exchanges or refunds.


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Shipping/handling and insurance fees are the customer’s expense


Store Hours of Operation

Tuesday through Saturday 9am - 6pm CST
Sunday 12pm to 4pm

Our online ordering is available 24 hours a day.



Shipping fees include handling, packaging, and postage costs. We cannot distinguish orders placed separately; shipping fees will apply to each order.

We recommend that you group your items into one order.